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Cookie & Tracking Policy

Understanding how Learnteq uses tracking technologies

Last updated: December 2024

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device when you visit them. Think of them as tiny digital notes that help websites remember you and your preferences. At Learnteq, we use various tracking technologies including cookies, web beacons, and similar tools to enhance your learning experience and improve our financial education platform.

These technologies work behind the scenes to make your visits more personalized and efficient. When you return to learnteq.com, these stored pieces of information help us recognize you and tailor content to your learning journey in personal finance.

Types of Tracking We Use

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Essential Cookies

These are absolutely necessary for our website to function properly. They enable basic features like page navigation, account login, and accessing secure areas of learnteq.com. Without these cookies, our financial learning platform simply wouldn't work correctly. We can't turn these off in our systems because they're fundamental to providing our services.

F
Functional Cookies

These enhance your experience by remembering your preferences and choices. For example, they'll remember your preferred language settings, course progress, or learning module preferences. While not strictly essential, they make your learning journey much smoother and more personalized to your financial education goals.

A
Analytical Cookies

We use these to understand how visitors interact with our financial education content. They help us see which learning materials are most popular, how long people spend on different topics, and where they might be struggling. This information is crucial for improving our courses and making them more effective for South African learners.

M
Marketing Cookies

These track your activity across different websites to show you relevant financial education content and course recommendations. They help us understand your interests so we can suggest learning programs that align with your personal finance goals. You'll see more relevant content about budgeting, investing, or debt management based on your interests.

How Tracking Enhances Your Experience

Our tracking technologies work to create a more personalized learning environment. When you're working through our budgeting modules, cookies remember where you left off so you can pick up exactly where you stopped. If you're particularly interested in investment strategies, our system learns this and might suggest relevant advanced courses.

We also use this data to identify common stumbling blocks in our financial education content. If many users are struggling with a particular concept about savings accounts or investment principles, we can adjust our teaching approach to make it clearer and more accessible.

Your Privacy Matters

While we collect this information to improve your experience, we never sell your personal data to third parties. All tracking data is used solely to enhance our educational platform and provide you with better financial learning opportunities.

Managing Your Cookie Preferences

You have control over how cookies work on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Keep in mind that disabling certain cookies might affect your ability to use some features of our learning platform.

Browser-Specific Instructions

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Site permissions > Cookies and site data
Mobile browsers: Look for Privacy or Security settings in your browser menu

Data Retention and Your Rights

Different types of cookies have different lifespans. Session cookies disappear when you close your browser, while persistent cookies might stay on your device for months or years, depending on their purpose. Essential cookies for login functionality might last longer than those tracking your reading preferences.

You can request information about what data we've collected about you, ask us to delete certain information, or request that we stop processing your data for marketing purposes. We believe you should have control over your personal information and we're committed to respecting these rights.

Third-Party Services

Sometimes we work with trusted partners to provide certain features on our platform. These might include analytics services that help us understand user behavior or payment processors for course purchases. These partners may also use cookies, but they're bound by their own privacy policies and our agreements with them.

We carefully vet any third-party services to ensure they meet our standards for data protection and user privacy. However, we encourage you to review the privacy policies of these services as well, especially if you're concerned about how your data is handled.

Questions About Our Cookie Policy?

If you have concerns about how we use cookies or tracking technologies, please don't hesitate to reach out. We're committed to transparency and want you to feel comfortable with how we handle your information.

Contact us at [email protected]
47 Cranberry Rd, Alphendale, East London, 5209, South Africa
+27768526611

Contact Information

47 Cranberry Rd, Alphendale

East London, 5209

South Africa

Phone: +27768526611

Email: [email protected]

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